Cross Collar Jiu Jitsu

Privacy Policy

Cross Collar Jiu Jitsu

Effective Date: August 10, 2026

Introduction

Cross Collar Jiu Jitsu ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact our academy, or participate in our SMS/text messaging programs.

Information We Collect

  • Personal information: name, email address, phone number (including mobile number), and any details you choose to include in a message to us.
  • SMS/text message consent data: records of your opt-in for transactional and/or marketing text messages, including the date, time, and method of consent.
  • Membership information: program enrollment, attendance, and billing records for active students.
  • Usage data: IP address, browser type, pages visited, and time spent on pages.

How We Use Your Information

  • To respond to inquiries and schedule trial classes
  • To administer memberships, billing, and class schedules
  • To send transactional SMS messages related to your account (with your consent)
  • To send promotional SMS offers and academy news (only with your explicit, separate consent)
  • To improve our website and services
  • To comply with legal and regulatory requirements

SMS/Text Messaging Data & Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your phone number and SMS consent information are used solely by Cross Collar Jiu Jitsu for the purposes you have explicitly consented to:

  • Transactional messages: class schedule changes, membership updates, appointment reminders, and customer care.
  • Marketing messages: seminars, camps, special offers, and academy events (only if separately opted in).

Mobile information may be shared with service providers that assist us in delivering our messaging services (for example, our SMS platform provider). These providers are contractually obligated to protect your information and may not use it for any purpose other than delivering messages on our behalf.

We maintain records of your opt-in consent in compliance with TCPA and CTIA guidelines. You may opt out at any time by replying STOP to any text message. For help, reply HELP or contact us at info@crosscollarjiujitsu.com. Message frequency may vary depending on your interactions with us. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. For details, see our SMS Terms & Conditions.

Third-Party Services

We do not sell, rent, or trade your personal information. We may share limited information with trusted service providers who assist us in operating our academy (such as payment processing and scheduling software), and those parties are contractually obligated to keep your information confidential. Under no circumstances do we share your mobile phone number or SMS consent data with third parties for their own marketing purposes.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including your mobile phone number and SMS consent records. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

  • Access the personal information we hold about you
  • Request correction or deletion of your data
  • Opt out of the sale of your personal information (we do not sell your data)
  • Withdraw consent for SMS communications at any time by replying STOP
  • Request information about what data we have collected and how it has been used

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. SMS consent records are maintained for a minimum of five years in compliance with TCPA record-keeping requirements. If you opt out, we retain a record of your opt-out to ensure ongoing compliance.

Children's Privacy

Our youth programs are enrolled by a parent or legal guardian, and any SMS consent for a minor's account must be given by that parent or guardian. We do not knowingly collect personal information directly from children under 13 without parental involvement.

Cookies

Our website uses cookies to enhance user experience and analyze website traffic. You can control cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

Cross Collar Jiu Jitsu
2114 Seabrook Circle, Seabrook, TX 77586
Phone: (832) 225-8330
Email: info@crosscollarjiujitsu.com